Increase customer satisfaction with a quick and personalized engagement.
Relieve your teams from additional work load
Reduce costs by automating low-valued requests.
Reecall keeps on learning and improving.
Scale up
Leverage your agent’s processing abilities.
Real outcomes from the first calls.
24/7
Give your clients a customised welcome
Regardless the number of incoming calls.
qualification in progress
Qualifies, prioritizes all your incoming calls.
Supports all your incoming calls.
Processes all your incoming calls.
Contextualizes
all your incoming calls.
Processes
all your incoming calls.
10:15
Call back
Quote request
Free your teams.
Focus on high value-added calls. Reecall automatically processes a part of your calls, qualifies and prioritizes complex requests.
Call back the right person, at the right time with the right information.
Reecall observes, learns and improves everyday
Our proprietary algorithms suggest new priority and management rules tailored to the situation.
keep track of all your exchanges
Reecall transcribes your calls and gives you access to the history in text and audio.
Reecall knows your contacts and their history.
It nurtures your CRM/IS with value-added data.
CRM
POS
Help Desk
ERP
Business solutions
Commercial software
Client
You smart agent has experience with your line of business.
E-commerce
Real estate
Bank
Insurance
Logistics
Maintenance
Mobility
Retail
Sur le terrain
Le support client est un pilier du CRM. Il doit être traité avec professionnalisme, et dans un esprit d’extrême bienveillance vis à vis de nos clients.
Nous adressons des professionnels dont l’environnement stressant se marie très mal avec des « call centers » qui manquent de pertinence (…).
Reecall nous a permis de fournir une réponse à cette complexité opérationnelle via des outils variés, mais surtout consolidés (…)
Frederic
CEO @ allEatOne
L’onboarding de reecall en qualité de collaborateur virtuel nous a fait gagner en efficience quotidienne.
Accueil immédiat, appels polluants absorbés efficacement… L’agent qualifie les demandes avec précisions et dispatche les sujets aux collaborateurs concernés.
L’outil nous aide à identifier les priorités et à les traiter plus vite, de manière pertinente (…)
Alexandre
Chief innovation officer @ Pentalog group
Satisfied customers from the first week 🚀
Customer satisfaction is our job.
Reduce costs significantly & boost your customer relationship.
Our team of experts supports you in your project towards fast and concrete results.
Client
